Return & Refund Policy

At BlinqBay, customer satisfaction is our top priority. We understand that sometimes things don’t go as planned — and we’re here to make it right.

This Return & Refund Policy is designed for international customers, ensuring transparency and fairness for all.

✅ Eligibility for Returns

You may request a return or replacement if:

  • The item arrived damaged, defective, or incorrect
  • The product is significantly different from its description
  • You received the wrong item or size
  • The package was never delivered, and the tracking shows no movement

📅 You must request a return within 7 days of receiving your order.

📦 Non-Returnable Items

Due to the nature of our business and hygiene reasons, we do not accept returns for:

  • Items marked as Final Sale or Clearance
  • Personal care items (e.g., skin, hair, or hygiene products)
  • Underwear, swimwear, or bodysuits
  • Customized or personalized products

🔁 Return Process (Step-by-Step)

  1. Contact our support team at

    📩 support@BlinqBay.com or 📱 WhatsApp [your number]

  2. Attach photos/videos clearly showing the issue

  3. We will assess and, if approved, guide you through the return steps or process a replacement/refund.

  4. You may be asked to ship the item back, depending on the issue and product type.

⏳ Returns processing may take up to 5–10 business days after we receive your return.

💰 Refunds (If Applicable)

Once your return is approved:

  • Refunds are processed to your original payment method
  • It can take 5–10 business days for the amount to reflect (based on your bank/payment provider)
  • In some cases, you may receive store credit or a replacement product instead

🚚 Late or Missing Refunds?

If you haven’t received your refund yet:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank (some processing time is normal)
  4. Still no refund? Contact us at 📩 support@BlinqBay.com

🌍 International Orders

We ship worldwide, and we understand customs or delays can occur. If your package is stuck in transit for 30+ days, and tracking is not updating, we will provide a full replacement or refund based on investigation results.

⚠️ Important Notes

  • Refunds will not be issued if the customer provides an incorrect shipping address
  • We are not responsible for delays caused by customs, weather, or logistics strikes
  • If a customer refuses delivery, the shipping charges and restocking fee will be deducted from any applicable refund

🤝 Friendly Support Always

Our goal is to keep you happy and confident when shopping with us. Please contact us anytime for issues – we are always here to help.